BRIX Performance warrants that all its automotive spare parts are free from defects in materials and workmanship under normal use and service, for a period of 12 months or 12,000 kilometers (whichever comes first) from the original date of purchase.

This warranty applies only to the original purchaser of the product and is non-transferable.

This warranty covers BRIX Performance products that:

• Are properly installed by qualified personnel.
• Are used under normal driving conditions.
• Have not been modified, misused, or subjected to abuse (competitive racing or off-road use unless specified).

This warranty does NOT cover:

• Normal wear and tear (brake pads, rotor surface discoloration).
• Improper installation or use with incorrect vehicle specs.
• Damage from accidents, abuse, or negligence.
• Use with incompatible or low-quality brake pads.
• Products used in competitive motorsport or off-road conditions (unless specified).
• Surface rust, noise, or cosmetic issues that do not affect safety or performance.

To file a warranty claim:

1. Contact BRIX Performance at brixperformance@gmail.com or +62 812 8474 6544 within the warranty period.
2. Provide proof of purchase and a clear explanation of the issue (photos, mechanic report, etc.).
3. If requested, provide any additional documentation and return the defective part needed for verification.

For more information regarding this warranty statement, please email us at brixperformance@gmail.com.

If the defect is confirmed under warranty, BRIX Performance will:

• Replace the defective part free of charge, OR
• Refund the original purchase price, at BRIX's sole discretion.

Note: Any shipping or labor costs are the responsibility of the customer unless otherwise agreed.

BRIX Performance is not liable for:

• Any incidental or consequential damages, including vehicle downtime, labor fees, towing, or loss of use.
• Any other indirect costs or damages beyond the defective part itself.

This warranty gives you specific legal rights. You may also have additional rights under local consumer protection laws, which may vary by region.

If you have any questions about this warranty or need assistance with a claim, our team is ready to help.

Please reach out to us via:

WhatsApp Business: +62 812 8474 6544

Email: brixperformance@gmail.com

We’re committed to ensuring your experience with BRIX Performance is reliable, safe, and fully supported.